Areas of ExpertiseVirtualization
Storage Area Networking
Citrix and Remote Desktop Services
Microsoft Windows Server
Microsoft Exchange and SQL Server
Cisco routing and switching
IT Support & Maintenance
Get time to focus on your business
SofWerkz will work with your staff to schedule onsite engineer time for help with tasks ranging from installation of a PC to management of a complex server environment. Our engineers are available to come to your location at scheduled times to handle recurring network maintenance items so you can focus on running your business. SofWerkz can also assist with the planning and implementation of large network projects.
Many studies have shown that the average small-to-medium sized business loses thousands of dollars a year to network downtime. SofWerkz delivers proactive managed services that keep your network up and running at optimal effectiveness and efficiency, with superior network performance, security, and reliability—all at an affordable price.
Monitoring and Alerting
- SofWerkz will proactively monitor your network and remotely address potential points of failure before they become critical.
- When a site visit is required, automatic alerts guarantee a rapid response time.
- Problems can often be resolved before you’re even aware that they are occurring.
- Extensive reporting gives you a high-level view of your entire network’s security.
- Alerts on attempted network access by unauthorized users.
- Patch inventory ensures your operating systems are up-to-date and not exposed to vulnerabilities.
- Up-to-date hardware, software, and patch information.
- Can be used for insurance claims in case of flood, fire, or theft.
- Minimizes disruptions to your work environment by resolving issues proactively.
- Deep, remote visibility into the health and performance of your IT assets allows us to diagnose problems faster than ever.
- Comprehensive, graphical reports available automatically every month.
- Simplifies capacity management and upgrade planning.
Regularly Scheduled Business Reviews
- Scheduled meetings to discuss the overall health and performance of your IT assets and ways to get the most out of your investments.
- Extensive data about your IT to support more accurate budget forecasting.